How to Buy

What to expect:

• Only items currently available are shown.
• You can add items to your cart from product cards or details.
• Adding an item to the cart does not reserve it.

What to expect:

• Your selections remain in the cart while you continue browsing.
• You can return later to review them.
• Prices may change, and items may become unavailable.
• Items that sell out will be marked as unavailable in your cart.
• You can remove pieces or continue with your order.

What to expect:

• Guests provide their contact and shipping details directly at checkout.
• A guest email may place one order per calendar month.
• Accounts are optional and collect only sign-in credentials during registration.
• Verified accounts collect order history and prefill saved details.

What to expect:

• You will see your selected pieces, current availability, and subtotal.
• You will need to provide your name, phone number, and delivery address.
• Prices and availability are confirmed one final time before you place the order.
• If any item sells out in the meantime, you will need to remove it from your cart before submitting.

What to expect:

• Your order is recorded and the pieces are reserved for you.
• Wait for the completed invoice before sending payment.
• Your cart is cleared once the order is placed.
• If another buyer reserves a piece first, we will let you know before the order is placed.

What to expect:

• A secure guest link or your account confirms the reservation while the invoice is being prepared.
• The completed invoice includes the final total and manual-payment instructions.
• Review the invoice and contact the store if any detail needs clarification.
• Do not send payment until you receive the completed invoice.

What to expect:

• Guest confirmation and lifecycle emails include the secure order link.
• Each order shows the pieces, subtotal, and delivery updates.
• Before invoicing, the detail page asks you to wait; after invoicing, it displays the payment instructions.
• Shipping carrier and tracking numbers are shown here once available.

What to expect:

• Include the unique order reference and pay the total shown on the completed invoice.
• Your reservation remains pending payment until staff confirms receipt of your transfer.
• Once payment is verified, the order status changes to paid.
• An email notification will be sent confirming your payment.

What to expect:

• We will prepare your parcel and keep you updated as it progresses.
• Once shipped, carrier details and tracking numbers become available on your order page.
• You will receive email notifications when the package is shipped and delivered.

What to expect:

• Pending orders can be cancelled before payment is confirmed.
• Paid orders can be cancelled or refunded by staff if needed.
• Your order status will be updated to cancelled or refunded.