Privacy Policy

1.1Information you provide directly:

• 1.1.aAccount details: name, email address, password, and language preferences.
• 1.1.bPurchase and order information: buyer name, email address, phone number, purchased items, order notes, order numbers, payment references, and delivery details.
• 1.1.cContact requests: name, email address, and message contents when you contact us.

1.2Information collected automatically:

• 1.2.aBasic technical data: technical information transmitted by your browser or device (such as IP address, browser type, and timestamps) to ensure site security and proper system operation.
• 1.2.bCookies and local storage: essential identifiers used to keep you signed in, remember your language preferences, and save items in your shopping cart.

2.1We use personal information to:

• 2.1.aCreate, manage, and secure customer accounts.
• 2.1.bProcess checkout, validate availability, and manage your orders.
• 2.1.cProvide payment details and instructions.
• 2.1.dHandle delivery, shipping status, and customer support.
• 2.1.eSend essential emails regarding your account, orders, or inquiries.
• 2.1.fPrevent fraud and maintain the security and proper operation of our website.
• 2.1.gComply with legal, accounting, tax, and regulatory obligations.

2.2We do not use your personal information for targeted advertising, and we do not sell your personal information.

3.1We use necessary cookies and local storage to run core features of our shop, such as keeping you logged in and remembering items in your cart.

3.2These tools are only used for essential functionality and are not used for advertising tracking or behavioral analysis.

4.1We do not sell, rent, or trade personal information.

4.2We share information only as needed to operate the storefront and fulfill your orders, including with:

• 4.2.aHosting, database, and infrastructure providers.
• 4.2.bTransactional email delivery services.
• 4.2.cShipping carriers and delivery services.
• 4.2.dProfessional advisers, banks, or regulatory bodies when needed to comply with the law.

5.1We keep account information while your account remains active.

5.2Order details and transaction history are kept for as long as required to comply with legal, tax, and business record-keeping obligations (which generally require keeping records for at least 7 years).

5.3Technical and security logs are kept only as long as reasonably needed for diagnostics and system security.

6.1We use reasonable technical and organizational safeguards to protect your personal information from unauthorized access, loss, or disclosure.

6.2Please note that no method of internet transmission or storage system can be guaranteed 100% secure.

7.1Depending on your location, you may have rights to access, correct, delete, or restrict how we use your personal information under local laws (including European and California privacy regulations).

7.2We do not sell or share personal information for cross-context behavioral advertising.

7.3To exercise your rights, contact us at info@urreskodenbora.com. We may need to verify your identity before completing a request. Some information may be retained where required by law or legitimate business obligations.

8.1Our website is not intended for children, and we do not knowingly collect personal information from individuals under the age of majority.

9.1We are based in Rotterdam, The Netherlands. If personal data is processed by service providers in other countries, we ensure appropriate safeguards are in place to protect your privacy.

10.1Urresko Denbora can be contacted through the following details:

• 10.1.aAddress: Rotterdam, The Netherlands
• 10.1.bEmail: info@urreskodenbora.com
• 10.1.cWebsite: www.urreskodenbora.com